HEAD OF FACILITIES – LEADING UK LAW FIRM
LONDON
SALARY – HIGHLY COMPETITIVE PLUS EXTENSIVE BENEFITS
This is an exciting opportunity for a Head of Facilities to join the firm to develop and deliver their workplace and facilities strategy. The Head of Facilities is a key member of the business services leadership team and will provide strategic oversight of FM, workplace experience, health & safety, business continuity, vendor management and sustainability.
THE ROLE
- Oversee all facilities management activities within the firm's office.
- Manage contracted and in-house workplace services including catering, document services (post and repro), client reception and Records & Archives .
- Deliver a first-class working environment for employees and visitors.
- Implement service improvements and workplace innovations.
- Develop and implement the firm's workplace and facilities strategy.
- Ensure facilities operations support the firm's business strategy and growth plans
- Develop and manage facilities budgets, identifying opportunities for cost reduction and operational efficiencies.
- Oversee procurement and contracted management activities for cleaning, M&E maintenance, stationery and archives
- Maintain responsibility for all health, safety and environmental compliance.
- Oversee risk assessments, audits, emergency planning and incident management processes.
- Maintain business continuity and workplace resilience plans.
- Promote a culture of safety and well-being across the firm
- Manage relationships with landlords, managing agents and service providers.
- Lead procurement exercises and contract negotiations.
- Establish and monitor service level agreements and performance standards.
- Ensure suppliers meet contractual, regulatory and sustainability requirements.
- Drive the firm's workplace sustainability agenda (inc ISO 14001, ESOS and Carbon Footprint measuring and reduction)
- Identify opportunities to reduce environmental impact and improve resource efficiency.
- Support the firm's wider ESG objectives through workplace initiatives.
- Develop sustainability metrics and reporting processes.
- Lead, develop and mentor the facilities team.
- Foster a culture of service excellence, accountability and continuous improvement.
- Lead the planning and execution of the firm's upcoming office relocation project.
- Manage all phases of the move, including property selection support, workplace strategy, design development, fit-out, mobilisation and post-occupancy activities.
- Act as the primary liaison between the firm and external consultants, landlords, project managers and contractors.
- Develop and manage project budgets, timelines, risk registers and governance frameworks.
- Lead stakeholder engagement and change management activities throughout the relocation programme.
- Ensure business continuity and minimal disruption during the transition to the new office.
THE CANDIDATE
- Significant senior-level facilities management experience, ideally within a legal or professional services environment.
- Experience leading complex office relocations, fit-outs or major workplace transformation projects.
- Certified Membership of the Institute of Workplace and Facilities Management
- An IOSH/NEBOSH qualification
- A proven track record of leading internal teams and outsourced service providers.
- Strong strategic planning and project management abilities.
- Excellent stakeholder management and influencing skills.
- Commerciality with strong financial management exposure.
- Comprehensive understanding of facilities management best practice.
- Strong knowledge of health and safety legislation and compliance requirements.
- Experience of workplace design, space planning and occupancy strategies.
- Excellent communication and change management skills.
- Strong analytical and problem-solving abilities.
Please apply today for immediate consideration!
